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Microsoft Dynamics™

Microsoft Competency Center >Microsoft Dynamics ™ > Solutions
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Sonata's solutions on Microsoft Dynamics™ are powered by Sonnets – our family of frameworks built on Microsoft Dynamics™ AX and CRM. Microsoft SQL Server 2005 and Microsoft Office Business Scorecard Manager 2005 further add richer analytics to the solutions.

Sonnet solutions provide pre-configured process mappings and domain knowledge that help organizations accelerate their implementation life cycle. Sonata's global delivery model and methodology based approach helps them achieve higher ROI and faster time to market. These vertical focused frameworks are also very amenable to customizations to suit the organization's unique business requirements.

The solutions leveraging Sonnets include

Sonnets for AX
Sonnets for CRM
SonnetBI for AX and CRM
SonnetBSM for AX and CRM

These solutions help you rapidly deploy Microsoft Dynamics™ AX and CRM and realize faster ROI. The analytics frameworks enhance the decision making processes through out-of-the-box KPIs.

 

Sonnets for AX

With its rich experience working with customers across various industries, Sonata understands the complexities involved in enterprise implementations. Sonnets for AX helps enterprises and their divisions implement Microsoft Dynamics™ AX within a fixed scope and using a comprehensively documented risk mitigated prototype-based approach.

The framework covers functional areas like Finance, Distribution, Inventory Management, Purchase, Promotions and Offers, Demand Planning and Forecasting, Data Analysis. The framework provides artifacts such as process maps and guides, flow charts, guides for data import and migration.

 

Sonnets for CRM

This out-of-the-box CRM solution framework complements Microsoft Dynamics™ CRM. It bridges the gap between customer relationships, defects management and product maintenance by providing an integrated view. The framework significantly reduces the turnaround time for defects management thus ensuring higher customer satisfaction levels.

Other salient features include:
Opportunity Management
Customer self service portal
Integration of customer support processes to product quality automated processes
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SonnetBI for AX and CRM

SonnetBI for AX and CRM

This suite of business analyzers, pre-configured to Microsoft Dynamics™ AX and CRM tables, transforms data into intelligence to help Line of Business managers to gain contextual insights into their respective business performances. SonnetBI for AX and CRM delivers more than 150 Key Performance Indicators (KPIs).

Some of the indicators include Sales Variance, Competitive discounts, Budgeted Sales quantity/value, Inventory handling costs/budget, inventory carrying cost/budget, Promotion discount costs, targeted/actual sales per person.

SonnetBI for AX and CRM is a perfect fit for customers who are looking at deriving extra mileage out of their Microsoft Dynamics™ AX and CRM implementations.
 
SonnetBSM for AX and CRM

These Business Performance Management Scorecards for Microsoft Dynamics™ AX and CRM are built on Microsoft Office Business Scorecard Manager 2005. Designed to provide intuitive interfaces to senior executives and Line of Business managers, SonnetBSM allows organizations to perform tiered, drill down analysis. It helps executives zero down from a broad overview of organizational health to specific issues and their root causes through various levels of KPIs.

Click to enlarge

SonnetBI for AX and CRM

 

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